Hand Cup Exchange Program

Our products are built to last, but they need a refresh after years of hard work. This program allows you to send in your old hand cups and go back to work with a like-new hand cup for a reduced price. We also offer replacement parts and repair kits for simple issues, but in most cases, exchange program cups are a better value than trying to repair cups.

Method 1

Return to a Dealer

Returning hand cups to a dealer is usually the most cost-effective method, especially if you are only exchanging a few hand cups. Check that your hand cups are eligible using the chart below, then simply return your hand cups to the point of purchase or other authorized dealer to save money and reduce down time.

⚠️ Contact your local dealer to confirm their participation.

Method 2

Ship Your Own

This method is likely only economical for those in the United States and Canada who are shipping many hand cups together.

Steps to return your cups to WPG directly:

Check that your hand cups are eligible using the chart below
Securely package old or damaged cups
Include the Hand Cup Exchange Program Form
Attach the Shipping Label
Send it to us with the shipping paid

* Depending on the size of the order, exchange cups generally take 3 business days to process, plus shipping times.

Non-Exchange Options

Warranty:

If it's a manufacturing defect, we'll fix it for free: Click Here

Replacement Parts:

Purchase replacement parts to fix simple issues.

In more serious cases, it is most cost-effective to buy a new hand cup or mounting cup.

Maintenance:

Often, hand cups just need maintenance. Refer to our videos for more information.

Eligible Metal Hand Cups

To identify your hand cup, check the pad model number on your cup's vacuum pad and compare it to the Pad Model column below. Or, check the stock number if included on your cup.

Picture	Stock #	Model #	Pad Model	More Information	Exchange Price
	91500 / 91510	N4950	G0695 or VPFS8L	Details	$59.16*
	91600 / 91605	N4300	G0695 or VPFS8L	Details	$49.00*
	91506 / 91513	N4950TS	G0695TS	Details	$65.10*
	91700 / 91710	N5450	G0725	Details	$63.24*
	91620 / 91625	N5300	G0725	Details	$58.00*
	91800 / 91810	N6450	G0750	Details	$73.50*
	91720 / 91724	N5450CS	VPCS9	Details	$65.10*
	91380 / 91384	LJ6VH	LJ6	Details	$41.82*